Frequently Asked Questions
Everything you need to know about bringing Yard into your home.
What is the typical delivery time for furniture orders?
Standard shipping usually takes 5-10 business days for in-stock items. Custom or oversized furniture pieces may take 3-6 weeks depending on your location and the specific artisan lead times.
Do you offer White Glove delivery services?
Yes, we offer premium White Glove delivery for an additional fee. This service includes room-of-choice placement, full assembly, and the removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is at the core of Yard. We partner with suppliers who use FSC-certified timber and reclaimed materials to ensure our environmental impact is minimized.
How can I track the status of my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm and Klarna to help you build your dream home on your own schedule.